Is there a place for criticism in your fire station? It might seem like a somewhat silly question, and most of those of us who consider ourselves do-ers within our departments might reflexively say "Hell, yes!" But if we dig a little deeper and ask ourselves who gains by criticism, the answer to that question gets a little more muddy.
How To Win Friends and Influence People by Dale Carnegie is on 3 of 4 of the reading lists on our site. Mr. Carnegie advocates avoiding criticism at all costs. 75% of us like his book enough to recommend it. So how do you recommend a book telling you not to criticize, but also effectively operate around folks that you want to hold accountable? We've got some ideas about reconciling that. Give this episode a listen, sit down with a couple of peers, and then talk about what you all think.
And if you want to criticize us or this episode...email us at email@example.com.