In this episode, we dive into how firefighters’ decision-making process works, and how critically reliant that process is on experience. So, where are we missing opportunities to build experience and convert it to expertise?

We’ve come up with a new concept called DIFOS that is a series of questions that can be asked to really examine how a decision-making process evolved. It can be used on-scene after a fire or in any situation where an important decision was made.