In this episode, we explore the lessons that can be gleaned from Captain Tammie Jo Shults' radio traffic after her Boeing 737 lost an engine on April 17, 2018, killing one passenger and endangering the remaining 148 souls on board. Her radio traffic has been held up as an example of how to remain calm in truly desperate circumstances. So what lessons in that radio traffic are there for the fireground? Clear and concise communication is a must, right? Well, if you know our podcast, you know it probably won't be that easy. We don't always agree, and sometimes we end up surprising each other. Maybe there's a surprise in here for you.